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Parts and Service Personnel

Credits:
2
This course is designed to meet industry demands for parts and service personal. You are exposed to fundamental elements of the parts business to enable him/her to competently perform counter sales and service, parts cataloguing, parts invoicing, ordering, inventory control methods, and shipping and receiving. Practical applications are provided that allow the student to use manual and computer aided parts systems. You will also gain essential skills for entry level employment as a Service Advisor.